Communication

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  • Great article. It is amazing how fast everything is changing and will continue to change. With the web having gone from infancy to a social buzz in less than 20 years, it's no wonder that creative agencies and content driven businesses are scrambling to keep up. Some execs are still scratching their heads trying to figure out what just happened. Understanding this new culture of communication that the social web has created is essential to survival. It's not as simple as slapping on some social media to a campaign by signing up for a twitter account and adding some friends on facebook. These are just tools. There has to be a fundamental change in the way businesses operate as a part of this new culture or they will cease to be relevant. Although a cultural shift like the one we are experiencing can seem chaotic at times, the skills required to adapt to the current climate are really pretty basic. Let's have a conversion, a two-way one. You talk, and I'll actually listen. Then I'll make some comments about what you just said. Brilliant!!

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